After-sales Service

Establish a sense of responsibility and solve all customers' worries



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After-sales Service

  • Let customers know about the arrival of products.
  • Provide all manuals, technical drawings and factory installation requirements to customers in preparation for installation.
  • Agree with customer on installation and commissioning dates, prepare engineers for on-site installation.
  • 24 hours online service, phone call or email will be replied within 6 hours, and service will be sent within 24 hours.
  • We have a global service team that can arrange door-to-door service within 24 hours from the nearest location.